Privacy Policy
Scope
This privacy policy applies to PlateLens: AI Nutrition Coach, including the Android package com.platelens.app. It explains how Herazur accesses, collects, uses, shares, retains, and deletes user data for this app.
If you also use another app from the same developer, please review the app-specific page for that product because data practices can differ.
Privacy Policy
Information we collect
Account and profile information
This can include your email address, sign-in provider details, and basic profile information associated with your account.
Nutrition profile and body metrics
Name, age, sex, weight, height, target weight, activity level, nutrition goals, calculated macro targets, and weight-history entries you choose to save.
Meal logs and nutrition records
Meal type, timestamps, food items, notes, AI-generated nutrition estimates, and related meal-history data you choose to save.
Meal photos and barcode inputs you choose to scan
Images you capture or select for AI meal analysis, plus barcode values you scan to retrieve packaged-food details.
Purchase and subscription information
This includes subscription tier, entitlement status, purchase tokens, restore events, and similar billing-related information supplied by the app stores or subscription providers.
Advertising and attribution data
Ad-supported builds may process advertising identifiers and related measurement signals subject to your platform settings and applicable law.
Privacy Policy
How we use information
Authenticate users and secure accounts
We use account data to sign you in, keep your account secure, and restore access across sessions or devices.
Sync app data across devices
When an app supports cloud sync, we use account-linked data to keep your saved content available on more than one device.
Generate the output you request
When you use an AI or cloud-powered feature, we process the input you provide so the app can return the requested output, analysis, or guidance.
Manage premium subscriptions
We use billing and entitlement data to sell, restore, validate, and manage premium access.
Serve or measure ads in supported versions
In ad-supported versions, ad-related data may be used to deliver, cap, measure, or protect advertising activity.
Respond to support and deletion requests
We use contact and account details to verify requests, answer support questions, and process privacy-related actions.
Meet legal, tax, security, and fraud-prevention obligations
We may process limited data when necessary to comply with law, enforce agreements, prevent abuse, or protect users and the service.
Look up packaged-food details from scanned barcodes
We process barcode values you scan so the app can fetch matching product information and prefill a food entry.
Privacy Policy
Permissions and sensitive access
Camera
to capture an image you intentionally want the app to analyze or save
Photos and media
to let you select images or media from your device
Privacy Policy
Data retention and deletion
Meal logs, nutrition targets, body metrics, scan counts, and settings are stored locally on your device and, for signed-in users, meal history and profile data may also be synced to Firestore so the app can restore your data across sessions. Account-linked records may remain until you request deletion or they are no longer needed for subscriptions, security, fraud prevention, or legal compliance.
If you want to delete your account or associated data, use the dedicated account deletion page linked below. Open the PlateLens account deletion page.
Privacy Policy
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is perfectly secure.
Privacy Policy
Children's privacy
PlateLens is intended for a general audience and is not designed for children under 13 to create independent accounts or submit nutrition and body-metric data without appropriate adult involvement.
Privacy Policy
Changes to this policy
We may update this privacy policy from time to time. When we do, we will update the "Last updated" date on this site and, where appropriate, provide additional notice inside the app.
Privacy Policy
Contact
Developer: Herazur
Privacy contact: furkangokaytolucc@gmail.com
Support contact: furkangokaytolucc@gmail.com
Address: Contact by email for mailing address, Turkiye
We aim to respond to verified privacy requests within 30 days.